Is Your Restaurant Using the Wrong POS System? Here’s How You Can Tell
A POS, or Point of Sales, terminal is commonplace in restaurants, but with technology changing all the time, many outlets are still using outdated software and equipment that really needs to be upgraded. Is your restaurant using the wrong Point of Sales system? Read on to find out.
You Stamp Your Customers’ Loyalty Cards
If you’re still giving your customers a little paper loyalty card and stamping it, then your system is outdated. The best new POS systems let you scan a card in order to hold all information in the system. This means you can gather much more data about customers, such as when they come, how much they spend and what they eat and drink. This allows you to create a more personalized service, essentially a VIP service to all customers all the time, a major trend for the year ahead.
You Waste Time Putting Together and Analysing Data
A top-of-the-range POS will reconcile and analyze your customer and sales data for you so that you can spend time on the things you need to, such as creating tasty menus. An outdated system will leave you having to do the calculations on takings (for example, food/drink spend). An outdated POS also won’t be able to tell you about popular dishes, busy times for certain foods or even about stock levels, but a new one will be able to do all that and more. Excellent POS systems can create a report for you at the drop of a hat.
Your System Doesn’t Let You Created a Tailored Service
So your system simply lets staff enter what customers have ordered? But what if they have dietary requirements or want to change mushrooms for onions? A cutting-edge system will allow you to tailor your customers’ dishes to their needs without staff having to go to the kitchen to explain it to busy chefs.
A good POS system is vital to the running of medium to large restaurants, along with equipment such as cold rooms – like those found at https://www.fridgefreezerdirect.co.uk/cold-rooms.
If you’ve been thinking about updating your POS to a slicker system which allows you to offer a more seamless and personalized service to customers, then 2018 is the year to do it.